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Tazviona Lois Ngonyamo

Championing quality in Zimbabwe

Published: 26 Mar 2025

Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

use of artificial intelligence in third-party certification audits

Use of AI in third-party certification processes

Published: 17 Dec 2024

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Leveraging Quality 4.0 to enhance customer experience

Published: 22 Sep 2023

This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

The importance of the of Competence in Construction Quality Profession Map

Discover the Profession Map

Published: 14 Jun 2023

Every quality professional's career is different. But a shared set of capabilities underpins them all.

Profession-Map-Framework-components-Leadership

The importance of the Profession Map

Published: 16 May 2023

Roxann Dawson explores the significance of the Profession Map in equipping modern quality leaders to meet evolving business demands.