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Beyond checklists: embedding quality in the everyday
Susan Samaroo CQP MCQI, Principal Auditor and Group QHSE Manager, makes the case for why quality must shed its ‘checklist’ image to become an integral part of every organisation.
Bring back Friday Pie!
Do we now waste food for fear of the consequences? Caitlin McArthur, Audit and Compliance Manager at Sodexo, draws on her experiences as she asks, how do we reduce waste without creating risks?
The power of benchmarking
Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.
Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
At the table with Rashad Issa
Join Chartered quality professional Rashad Issa in Dubai this July for an exclusive talk on all things quality and business.
- Virtual/Online
Risk & Quality: Allies or Strangers? Unlocking the Synergies
Join this innovative joint event with the Institute of Risk Management and the CQI Integrated Management Network.
Take a risk to mitigate climate change
Could a structured risk assessment help organisations achieve the UN’s Sustainable Development Goals while mitigating climate change, asks Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.
Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.
Bring the mountain to you
Ryan Renard CQP FCQI examines the parallels between martial arts and the quality profession.
The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.