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Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
The Competency Framework for Auditors – Part 4: How to achieve the intended outcomes
Published: 12 May 2017
In part four of our series, Richard Green explains performance evaluation to make sure the management system is producing the intended outcomes.
Download the Defence Body of Quality Knowledge
Published: 9 Aug 2016
Essential reading for quality professionals looking to get ahead in the defence industry.