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Leading Quality Strategy and Planning
This course develops leadership skills to apply quality planning within the context of product/service portfolio management, and facilitate top management teams in the deployment of the strategic management of products/services, quality policies and the roles required.
Introduction to Product and Service Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.
Managing Quality Planning
This course provides the practical skills to manage the early phases of the product/service lifecycle and work with teams to deploy an integrated project based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements.