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Member stories - tell us yours in a 60-second video
Tell us your story, raise your profile and get a £20 Amazon voucher*. Deadline for submissions 15 July
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CQI Yorkshire: Employee Engagement and Bridging the Culture Gap
Moneypenny’s Head of Business Development, Claire Smith, talks about how the company creates its award-winning culture.
CQI Gloucester - Customer Experience & Customer Journeys
Join the Gloucester branch at this interactive session where the speaker Ian Stanbury will introduce practical approaches to help translate and adopt the ‘Customer Focus’ Quality Principle into the design of business processes.