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The secrets behind a constructive audit experience
Published: 15 Sep 2017
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals
The Competency Framework for Auditors - Part 2: Annex SL and management intent
Published: 13 Mar 2017
In the second part of our series on the Competency Framework for auditors, Richard Green explains how you can understand if management intent is fit for purpose and why this is crucial for auditing Annex SL-based management systems.
Who are our customers?
Published: 23 Jan 2017
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
ISO 9001:2015 and ISO 14001:2015 – CQI Transition Policy
Published: 6 Jul 2015
CQI and IRCA Transition Policy for ISO 9001:2015 and ISO 14001:2015
The New Quality Profession Challenge
Published: 1 Sep 2014
This CQI publication is essential reading for quality professionals and business leaders.