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Resilience at the heart of the nation’s defence
Published: 7 Apr 2021
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.
Adapting to the new normal: third-party audits
Published: 24 Feb 2021
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.
Including mental health in a quality strategy
Published: 18 Jan 2021
Ian Hawkins, Head of Content at Reconnect Studio, UK, examines some approaches to wellbeing and why mental health considerations deserve a central role in quality.
Auditing Santa's Workshop
Published: 15 Dec 2020
With Christmas soon approaching, Hussain Ali, CQP MCQI, Quality Manager at Jacobs Engineering, explains how an audit at Santa’s Workshop taught him how to deliver more efficient audits during and after the festive season.
The impact of Covid-19 on careers in quality
Published: 10 Dec 2020
Jessica Plested leads the quality recruitment team at Shirley Parsons and has been working throughout the pandemic alongside her colleagues Ethan Baddeley and Emily Swindlehurst who both specialise in quality recruitment across all sectors.
Maintaining quality standards in disruptive times through internal audits
Published: 10 Nov 2020
Youmna Abboud, Quality Assurance and Regulatory Affairs Associate at Zimmer Biomet, Middle East, explains why internal audits are required during the coronavirus pandemic.
Communicating effectively during the coronavirus
Published: 7 Jul 2020
Dr Mohamed Ellethey, Sustainability and Quality Assurance Head at Elsewedy Electric, Egypt, talks to Daniel Moore about his experience working during the coronavirus pandemic, and how his team have adapted their processes to deliver quality and better communication between staff and customers.
Implementing a Team Learning Hour
Published: 2 Jul 2020
With most staff still working from home, Karen McDonald, CQP MCQI, Quality Manager at Skanska, UK, talks to the CQI about how her team’s Central Learning Hour is helping Skanska’s staff to stay connected and learn new skills together during the coronavirus pandemic.
Creating a 'mental health at work' plan
Published: 29 Jun 2020
Jennie Clark, CQP MCQI, Director of Elliem Consulting, UK, provides some advice and guidance to help employers improve the mental health and wellbeing of their staff.
The impact of Covid-19 on quality professionals
The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession.