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CQI Avon: Quality management - Time for a change in approach
Join the Avon branch and David Hoyle discovering the the greatest quality failures witnessed in the 21st century and the approach needed to aviod them
CQI Northern Ireland: What is quality? - A Terex Perspective
Learn how Terex integrates customer feedback and quality into New Product Design processes.
5 minutes with… Andrew Clark
Published: 19 Mar 2019
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
CQI Derby and Nottingham Branch - ISO 45001:2018 - Health And Safety Systems
CQI Derby and Nottingham - ISO 45001:2018 - Health And Safety Systems
CQI NoS: David Hoyle - Quality management - time for a change in approach?
David Hoyle reviews traditional Quality Management systems
World Quality Day 2019
Thursday 14 November 2019
BS 9009 – 2019 open for consultation
Published: 19 Feb 2019
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
CQI Wales - Customer Experience and Customer Journeys
Learn from Ian Stanbury how to implement the 'Customer Focus' Quality Principle
What measures should you be recording?
Published: 5 Feb 2019
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.
Watch out for the CQI’s new ISO 9004:2018 guide
The CQI and partner Catalyst have developed a guide for ISO 9004:2018 ‘Quality management – Quality of an organisation – Guidance to achieve sustained success’ to support users in interpreting and applying the standard.