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The Competency Framework for Auditors – Part 3: How to ensure management intent is effectively implemented
Published: 25 Apr 2017
In part three of our series, Richard Green explains how to use Annex SL to ensure strategy decisions from the top are really being carried out on the ground.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Published: 30 Mar 2017
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Best of the CQI eLibrary: ISO 14001 and environmental auditing
Published: 16 Mar 2017
With the launch of ISO 14001:2015, auditors need to develop their understanding of the environmental standard. We highlight five top articles on EMS auditing.
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals
IT project communication as a quality risk
Published: 14 Mar 2017
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry
The Competency Framework for Auditors - Part 2: Annex SL and management intent
Published: 13 Mar 2017
In the second part of our series on the Competency Framework for auditors, Richard Green explains how you can understand if management intent is fit for purpose and why this is crucial for auditing Annex SL-based management systems.
My SHEQ story (so far), by the graduate engineer
Published: 9 Mar 2017
Victoria Wallbank, project manager at sustainable energy company Vital Energi, reveals how she was engaged in quality early in her career
Behind the scenes: revising ISO 9004
Mark Braham, FCQI CQP, reports from Rotterdam where he was the CQI category A liaison for ISO/TC 176, the committee revising the quality management standard.
Best of the CQI eLibrary: change management
Published: 13 Feb 2017
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.