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The cost of rework
Published: 24 May 2017
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Meet the Fellow: Steven Moir on his ISO 9001 transition journey
Steven Moir, CQP FCQI, is the quality and compliance manager, and part of the extended leadership team within DigiPlex. Here, he explains why transition to ISO 9001:2015 is important.
Update: ISO 19011 guidance on auditing management systems
Published: 26 Apr 2017
Richard Green explains the fundamental changes to ISO 19011:2011
The Competency Framework for Auditors – Part 3: How to ensure management intent is effectively implemented
Published: 25 Apr 2017
In part three of our series, Richard Green explains how to use Annex SL to ensure strategy decisions from the top are really being carried out on the ground.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Published: 30 Mar 2017
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Best of the CQI eLibrary: ISO 14001 and environmental auditing
Published: 16 Mar 2017
With the launch of ISO 14001:2015, auditors need to develop their understanding of the environmental standard. We highlight five top articles on EMS auditing.
IT project communication as a quality risk
Published: 14 Mar 2017
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals
The Competency Framework for Auditors - Part 2: Annex SL and management intent
Published: 13 Mar 2017
In the second part of our series on the Competency Framework for auditors, Richard Green explains how you can understand if management intent is fit for purpose and why this is crucial for auditing Annex SL-based management systems.