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Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Published: 30 Mar 2017
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Brexit: Quality challenges facing new supply chains
Published: 15 Mar 2017
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals
The Competency Framework for Auditors - Part 2: Annex SL and management intent
Published: 13 Mar 2017
In the second part of our series on the Competency Framework for auditors, Richard Green explains how you can understand if management intent is fit for purpose and why this is crucial for auditing Annex SL-based management systems.
The Competency Framework for Auditors – Part 1: Understanding governance
Published: 27 Feb 2017
In the first part of our series on the Competency Framework for auditors, Richard Green explains why auditors must challenge top management and how to tackle the problem of ‘intent’
Human Factors – Supporting our people and building organisational efficiency
Human factors refer to environmental, organisational and job factors, and human and individual characteristics, which influence behaviour at work in a way which can affect health and safety.
Best of the CQI eLibrary: change management
Published: 13 Feb 2017
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.
ISO 9001:2015 – Who are the interested parties?
Published: 25 Jan 2017
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
Why ISO 9001:2015 calls for a partnership approach
Published: 25 Jan 2017
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture