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Update: ISO 19011 guidance on auditing management systems
Published: 26 Apr 2017
Richard Green explains the fundamental changes to ISO 19011:2011
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Leadership Masterclass - “The Psychology of Motivation and the Pathology of Teams” with Professor Adrian Furnham
Join leading psychologist Professor Adrian Furnham of University College London for a BQF masterclass in how to cultivate motivated, effective teams to boost productivity and performance.
Best of the CQI eLibrary: root cause analysis
Published: 30 Mar 2017
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Brexit: Quality challenges facing new supply chains
Published: 15 Mar 2017
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals
The Competency Framework for Auditors - Part 2: Annex SL and management intent
Published: 13 Mar 2017
In the second part of our series on the Competency Framework for auditors, Richard Green explains how you can understand if management intent is fit for purpose and why this is crucial for auditing Annex SL-based management systems.
The Competency Framework for Auditors – Part 1: Understanding governance
Published: 27 Feb 2017
In the first part of our series on the Competency Framework for auditors, Richard Green explains why auditors must challenge top management and how to tackle the problem of ‘intent’
Human Factors – Supporting our people and building organisational efficiency
Human factors refer to environmental, organisational and job factors, and human and individual characteristics, which influence behaviour at work in a way which can affect health and safety.