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Watch: top TED Talks to inspire you as a quality professional

Published: 1 Nov 2016

A selection of thought provoking lectures to help boost your productivity and bring change through your work.

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​CQI unit: People in quality – level 5

Learn the impact on quality of working environments, including how to ensure harmonious and effective relationships to achieve business objectives and improve performance.

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Managing process performance

This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.

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Repositioning the Profession: ebook reveals quality leaders' secrets

Published: 19 Aug 2016

Designed to provide an insight into the successful implementation of quality throughout the business, Repositioning the Profession features interviews with senior leaders from across industry.

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