Damien Tiller, Quality Manager, Lead PQMS and QMS auditor, UK, explores the difference between a good and bad audit.

How much do employees genuinely care about what happens to the future of their organisation? Richard Walsh, Principal Assessor at NQA, explores.

Hussain Ali, CQP MCQI, Quality Lead at Tideway reveals why the Tideway quality team enforces a collaborative working approach.

Toyota is recalling 191,000 cars in North America and Japan due to air bags that may not inflate properly during a crash. We speak to three quality professionals for their perspective on the story.

Richard Green, Managing Director and founder of Kingsford Consultancy Services, explains the important work of the CQI’s Standards Panel.

Ammanath Govindan Kutty, CQP FCQI, speaks to Dina Patel about what obtaining fellowship means to him.

Paul Vaughan CQP, FCQI, Lead Quality Manager in Projects at Siemens Mobility, asks you to put yourself in your customers’ shoes and make quality a habit.

Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.