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The relationship between improvement and reliability
Published: 6 Jul 2018
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.
The cost of rework: Finding the key to improving productivity in construction
Published: 24 May 2017
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Why ISO 9001:2015 calls for a partnership approach
Published: 25 Jan 2017
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
Top tips for problem solving with ISO 9001:2015
Published: 9 Aug 2016
David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.
Improvement through staff engagement
Published: 9 Jul 2016
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.
Webinar: A quality career – it's in your hands
Published: 1 Nov 2014
An introduction to the CQI's unique Competency Framework and how it can support your career development.