Joseph Krolikowski, QMS Technical Director and Auditor at Perry Johnson Registrars, explains why writing non-conformity statements is an essential part of the auditing process.

As part of the CQI’s centenary celebrations, Quality World focused on the past 100 years, looking at each decade, to provide readers with examples of major developments that influenced the quality profession.

Tim-Wynne Jones, Director at MWJ, explains the importance of supply chain management for your business

Himu Gupta, CQP MCQI, an Independent Consultant and Trainer in quality control and quality assurance, explores the ways quality management can be improved in social care.

Suzanne Hill, Vice Chair of the CQI’s Membership Council, takes us through her experience of becoming a CQI Fellow and what others should be considering when applying for the grade

Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, explains how the latest technologies are helping to improve designs for modern-day vessels. But there is much more work to be done, he says. 

Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018's Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector.   

Malcolm Royer, CQP MCQI, Senior Quality Manager at Network Rail, explores what is meant by competency and why the term has become popular with businesses over the past two decades.

Bob Marshall, CQP MCQI, Secretary of the CQI Yorkshire branch, explains how health and safety must be considered when determining the needs and expectations of interested parties and providing a suitable working environment.

Vincent Desmond, CEO at the CQI, discusses the highlights from this year’s European Organisation for Quality Congress (EOQ).