Search our content by date or relevance.
Advancing the quality profession through leadership
Published: 15 Nov 2017
Aerospace company Leonardo is sponsoring the Leadership Award in the CQI’s inaugural International Quality Awards. Head of quality Gary Illingworth, CQP FCQI, explores the difference between leadership and management
The pitfalls of failing to prioritise quality
Published: 6 Oct 2017
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.
The secrets behind a constructive audit experience
Published: 15 Sep 2017
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.
The Competency Framework for Auditors – Part 6: Objective evaluation
Published: 26 Jul 2017
In the final part of our series, Richard Green, CQP MCQI, explains how auditors can determine if an organisation has a culture of objective evaluation.
Redefining quality professionals for the next generation
Published: 20 Jul 2017
Richard Kinslay, PCQI, quality engineer, shares his vision on helping budding talent understand the significance of quality.
Whole process improvement in construction projects
Published: 30 Jun 2017
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
How I’m engaging 1,000 employees in ISO 9001:2015
Published: 30 Jun 2017
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
The Competency Framework for Auditors – Part 5: Improvement
Published: 28 Jun 2017
In part five of our series, Richard Green explains the responsibility of the auditor to effect change and improvement.
Repositioning the Profession: New ebook reveals quality leaders' secrets
Published: 15 Jun 2017
Designed to provide an insight into the successful implementation of quality throughout the business, Repositioning the Profession features interviews with senior leaders from across industry.
The Competency Framework for Auditors – Part 4: How to achieve the intended outcomes
Published: 12 May 2017
In part four of our series, Richard Green explains performance evaluation to make sure the management system is producing the intended outcomes.