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Leading a process-based organisation
Published: 5 Oct 2018
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.
Innovation – What does it look like in quality environments?
Published: 19 Jul 2018
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.
The relationship between improvement and reliability
Published: 6 Jul 2018
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.
Whole process improvement in construction projects
Published: 30 Jun 2017
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
The Competency Framework for Auditors – Part 5: Improvement
Published: 28 Jun 2017
In part five of our series, Richard Green explains the responsibility of the auditor to effect change and improvement.