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Delivering training in the midst of Covid-19
Published: 11 May 2020
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.
Being a leader in health and safety
Published: 11 May 2020
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
Deming SIG explores improvement in ISO 9001:2015
Published: 11 Oct 2019
Find out what happened at the latest Deming SIG event, which focused on providing an A3 structured approach to achieving improvement in organisations.
BaxterStorey: Our sustainability journey
Published: 2 Aug 2019
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.
Let’s get Brazil talking about quality!
Published: 22 Jul 2019
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success.
Solving problems with the CQI Competency Framework
Published: 2 Nov 2018
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.
Time to challenge and reshape the cost of quality paradigms
Published: 25 Sep 2018
Bob Goodwin, CQP MCQI MSc PGDip, explains why the cost of quality should not be the main focus for quality professionals
Innovation – What does it look like in quality environments?
Published: 19 Jul 2018
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.
Whole process improvement in construction projects
Published: 30 Jun 2017
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
How I’m engaging 1,000 employees in ISO 9001:2015
Published: 30 Jun 2017
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.