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Process automation and the quality professional
Published: 23 Nov 2020
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.
Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Risk-based thinking in ISO 9001
Published: 8 Sep 2020
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Delivering training in the midst of Covid-19
Published: 11 May 2020
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.
Being a leader in health and safety
Published: 11 May 2020
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
Let’s get Brazil talking about quality!
Published: 22 Jul 2019
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success.
Time to challenge and reshape the cost of quality paradigms
Published: 25 Sep 2018
Bob Goodwin, CQP MCQI MSc PGDip, explains why the cost of quality should not be the main focus for quality professionals
Innovation – What does it look like in quality environments?
Published: 19 Jul 2018
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.
How I’m engaging 1,000 employees in ISO 9001:2015
Published: 30 Jun 2017
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
ISO 9001:2015 and ISO 14001:2015 – CQI Transition Policy
Published: 6 Jul 2015
CQI and IRCA Transition Policy for ISO 9001:2015 and ISO 14001:2015