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Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Ensuring employee engagement in complete digital transformation
Published: 30 May 2018
Professor Mitter Vedu FCQI examines the impact of digital transformation for organisations and stresses the importance of employee engagement for deriving full benefits of this transformation.
How I’m engaging 1,000 employees in ISO 9001:2015
Published: 30 Jun 2017
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.