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How to conduct an internal audit

Published: 10 Sep 2018

Sponsored article: Auditing is not a new technique and has been used in various guises for many years, especially for financial purposes. This article aims to show how management system internal auditing has changed in recent years and where to start with conducting one.

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A beginner’s guide to performance management tools

Published: 23 Jul 2018

With the help of quality experts, we introduce some of the key tools for measuring, managing and improving performance – and how to use them to best effect

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Why the world needs ISO 41001

Published: 10 Jul 2018

The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.

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Total engagement: the key to achieving ISO 9001:2015

Published: 9 Feb 2018

Meeting the requirements of the latest quality management standard, ISO 9001: 2015, means major changes in adapting to its risk- and opportunity-based approach.

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