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- United Kingdom
Risks ain't wot they used t'be: A songbook for quality professionals in the return-to-work
This webinar is intended for quality professionals, in any sector, who are supporting their organisations in the recovery from Covid-19 related lockdowns.
- United Kingdom
Webinar: Making the most of your CQI membership
Join James Mayers, Member Journey Manager, to explore the many benefits of being part of our global quality community. The webinar will also include a Q&A session.
- United Kingdom
An overview of the core tools methodology
Quality core tools comprise a best practice methodology and a series of key tools and techniques for introducing new products and processes into fruition.
Communicating effectively during the coronavirus
Dr Mohamed Ellethey, Sustainability and Quality Assurance Head at Elsewedy Electric, Egypt, talks to Daniel Moore about his experience working during the coronavirus pandemic, and how his team have adapted their processes to deliver quality and better communication between staff and customers.
Error-proofing production for medical devices
Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.
Little acts of leadership
Ken Burrows, CQP MCQI, Air Domain Quality Team Leader at Defence Equipment and Support, UK, explains the importance of creating leadership commitments with the wider team to ensure accountability.
Implementing a Team Learning Hour
With most staff still working from home, Karen McDonald, CQP MCQI, Quality Manager at Skanska, UK, talks to the CQI about how her team’s Central Learning Hour is helping Skanska’s staff to stay connected and learn new skills together during the coronavirus pandemic.
- Wolverhampton
CQI Wolverhampton Branch - The Servqual model for service delivery
At this online event our speaker Steve Coles will guide us through the five gaps that get in the way of delivery an excellent service.
Implementing a quality management system in a third world country
Aijaz Ali Nasser, Principal Auditor and former Ex-Regional Supplier Quality Auditor, Asia Pacific Middle East at GlaxoSmithKline, shares his experience of auditing global suppliers.
Creating a 'mental health at work' plan
Jennie Clark, CQP MCQI, Director of Elliem Consulting, UK, provides some advice and guidance to help employers improve the mental health and wellbeing of their staff.