Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.

Dave Sheedy, CQP MCQI, Quality Assurance Manager at Arcelor Mittle Kent Wire Ltd, UK, explains the life-saving importance of suppliers producing the correct accreditation for the latest construction quality standards.

Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly. 

William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.

Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.

Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation

Huw Williams, Principal at SAMI Consulting, describes the main megatrends that quality professionals should keep in mind, while planning for the future of their organisation.