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Utilising the '8D Approach' in business
Published: 15 Dec 2020
Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.
Auditing Santa's Workshop
Published: 15 Dec 2020
With Christmas soon approaching, Hussain Ali, CQP MCQI, Quality Manager at Jacobs Engineering, explains how an audit at Santa’s Workshop taught him how to deliver more efficient audits during and after the festive season.
Influencing objectivity and integrity in audits
Published: 15 Dec 2020
William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.
Eliminating the costs of poor quality
Published: 13 Oct 2020
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Setting and meeting KPI targets
Published: 8 Sep 2020
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Risk-based thinking in ISO 9001
Published: 8 Sep 2020
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
The impact of Covid-19 on quality professionals
The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession.
The benefits of achieving certification for GDPR compliance
Published: 3 Sep 2019
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.
ISO 9001:2015 – an opportunity to reboot your QMS
Published: 19 Jul 2017
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.