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A future direction for quality management standards
Published: 9 Jun 2020
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.
A common-sense approach to internal IMS audits
Published: 23 Aug 2018
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
How to conduct an effective root cause analysis
Published: 26 Jul 2017
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
Why ISO 9001:2015 calls for a partnership approach
Published: 25 Jan 2017
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
The context of the organisation
Published: 16 Jan 2017
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.