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A future direction for quality management standards
Published: 9 Jun 2020
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.
ISO 44001: Collaborating to reach new heights
Published: 13 Nov 2019
Discover how organisations can strengthen working relationships to optimise value creation. David Hawkins, Chair of the committee that designed the business collaboration standard, shares his insight and top tips for implementation
Risk Based Thinking
Published: 8 Aug 2019
The International Organization for Standardization (ISO) and the International Accreditation Forum (IAF) have put together an Auditing Practices Group Guidance on: Risk Based Thinking. Read how ISO 9001 – Quality management can address risk planning in your organisation
Thriving in the digital age: four strategies to enable supply chain productivity
Published: 19 Jul 2019
It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon
Delivering quality results through training
Published: 12 Jul 2019
Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation
Five steps: Transforming your risk register into a quality manual
Published: 25 Mar 2019
Khubaib Asadullah, Quality Manager at Hawkins & Associates Limited, recommends five steps to comply with ISO 9001:2015 - Quality management system requirements for your business management system, either if you have successfully transitioned to ISO 9001:2015 or if you are thinking of getting
ISO 14001 – The green business’ standard
Published: 27 Feb 2019
Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals
How to conduct an internal audit
Published: 10 Sep 2018
Sponsored article: Auditing is not a new technique and has been used in various guises for many years, especially for financial purposes. This article aims to show how management system internal auditing has changed in recent years and where to start with conducting one.
A common-sense approach to internal IMS audits
Published: 23 Aug 2018
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
A beginner’s guide to performance management tools
Published: 23 Jul 2018
With the help of quality experts, we introduce some of the key tools for measuring, managing and improving performance – and how to use them to best effect