Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.

With most staff still working from home, Karen McDonald, CQP MCQI, Quality Manager at Skanska, UK, talks to the CQI about how her team’s Central Learning Hour is helping Skanska’s staff to stay connected and learn new skills together during the coronavirus pandemic.

Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products. 

Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.   

Samantha Jackson, PCQI, and Quality Assurance at Uniper, speaks to the CQI about her career in quality and how Uniper is helping to bring more gender diversity into the energy sector.