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Leading Quality Strategy and Planning
This course develops leadership skills to apply quality planning within the context of product/service portfolio management, and facilitate top management teams in the deployment of the strategic management of products/services, quality policies and the roles required.
Certificate in Quality Management - Level 3
Information about CQI Certificate in Quality management level 3 for existing CQI Qualification students.
CQI unit: People in quality - level 3
Learn the impact of organisational values and culture on quality performance and understand how different behaviours can improve business performance.
CQI unit: Quality management - level 3
Learn the principles upon which the quality function is founded and the potential benefits to industry, customers and stakeholders.
CQI unit: Using quality to improve business performance - level 3
Learn the principles of continual improvement as part of a general understanding of the role of the quality function and as a foundation for future involvement in business improvement activities.
Diploma in Quality Management - Level 5
Information about CQI diploma in Quality management level 5 for existing CQI Qualification students.
CQI unit: Quality planning in the product life cycle - level 5
Learn to design and coordinate quality management activities that support the product or service through its whole life cycle.
CQI unit: Quality management - level 5
Learn to implement quality management principles across the organisation in order to achieve stakeholder satisfaction and continuous performance improvement.
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.
Introduction to Management Systems
This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction.