Abdullah Shaiban, Project Inspection Supervisor at Saudi Aramco – a multinational petroleum and natural gas company – highlights the importance of integrating risk into a quality management system.  

In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how quality managers can encourage senior teams to take ownership and more responsibility for their management system(s). 

Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day.

Greg Hutchins, Managing Director and Principal Engineer at qualityplusengineering.com, recalls how his dealings with a serious product discrepancy on a project led to improvements across the board.

Daniel Moore speaks with Scott Steedman, Director of Standards at BSI, to find out how the organisation is preparing for the challenges of Brexit.

Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.

With Christmas soon approaching, Hussain Ali, CQP MCQI, Quality Manager at Jacobs Engineering, explains how an audit at Santa’s Workshop taught him how to deliver more efficient audits during and after the festive season.

William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.

Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.