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Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Who are our customers?
Published: 23 Jan 2017
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
Top tips: using the Competency Framework
Published: 9 Aug 2016
The past year has seen the CQI begin to reposition the quality profession with the introduction of the CQI Competency Framework.
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