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![A group of people in an office, considering how to implement a zero-harm mindset Zero harm mindset delivery](/sites/default/files/styles/block_listing_mobile/public/2024-07/gettyimages-1331470022.jpg?itok=8NdW2vIr)
Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.
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CQI Annual Report 2023
View our 2023 Annual Report below - You can download or print a copy by clicking on the icons below it.
![Audit to boost organisational capabilities Audit to boost organisational capabilities](/sites/default/files/styles/block_listing_mobile/public/2024-07/gettyimages-1230162131_1.jpg?itok=Jho3igIV)
Enhancing the role of auditing to boost organisational capability
How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.
![Leadership_People Forming an Arrow High Angle View Of People forming and arrow on the street](/sites/default/files/styles/block_listing_mobile/public/2024-07/Arrow%20and%20people_GettyImages-1069739918.jpg?itok=1uM8imZK)
Delivering quality through authentic, effective, and brave leadership
Successful leadership fosters clarity and engagement, ensuring organisations consistently deliver exceptional quality outcomes. Barry Dore, a teacher, mentor, and author in leadership and communications, explores the importance of creating an inclusive and positive culture.
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![Massimo Narna, Product Assurance, European Space Agency Massimo Narna, Product Assurance, European Space Agency](/sites/default/files/styles/block_listing_mobile/public/2024-07/foto_narna.jpg?itok=8KBEjTs_)
The sky is the limit
As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
![Quality Organisation of the Year International Quality Awards Quality Organisation of the Year category International Quality Awards](/sites/default/files/styles/block_listing_mobile/public/2023-11/Quality_Organisation_of_the_Year_IQA.jpg?itok=3I4ILcx9)
Quality Organisation of the Year winner and finalists 2024
Meet the International Quality Awards Quality Organisation of the Year winner and finalists
This award recognises organisations which best exhibit a culture of quality and puts it at the heart of everything they do.
![No 10 Downing Street No 10 Downing Street, London](/sites/default/files/styles/block_listing_mobile/public/2024-07/gettyimages-176216436.jpg?itok=baMWLqHb)
CQI CEO urges the new UK government to put process excellence at the heart of its growth strategy
In response to the General Election result, the CQI CEO, Vince Desmond, urges the new government to champion process excellence as a core part of its growth strategy.
![Business meeting Group of women having a business meeting](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1279113943.jpg?itok=Yim-soRa)
Changing minds
How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.
Chartered Quality Institute AGM 2024
The Annual General Meeting will take place digitally to encourage and include our international members.