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- Virtual/Online
Mind The Gap: Damage Caused by Gaps in Organisations - Part 1 of 5
Join the Deming network for this mindful webinar on identifying the harm caused by gaps in organisations and how to overcome and learn from them.
- Virtual/Online
Sustainability in a World Growing in Uncertainty - The Why
This is an exciting joint event with the CQI Sustainability network and the ESG exchange. Named 'The Why', it is the first webinar in a three-part series about how various rising uncertainties in the world impact the need for strategic transformation.
- United Kingdom
- England
Visit to 3M Newton Aycliffe Site
Join the CQI North East Network for their next visit and site tour to 3M in Newton Aycliffe County Durham.
Leveraging Quality 4.0 to enhance customer experience
This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.
Achieving accreditation as a small company
Su Chantry, Clinical Director at SKC Occupational Health, outlines her journey to ISO 15189 accreditation.
Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
Engagement of people
Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.
The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.
Defining Quality 4.0: a new CQI research project
The CQI is pleased to announce that we have commissioned a consortium comprising Leeds University Business School and The Oakland Institute for Business Research and Education to carry out some research into the concepts and principles that underpin the evolution of ‘Quality Management 4.0’ or ‘Quality 4.0’ as it is more widely known.
Utilising the '8D Approach' in business
Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.