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Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Book your 2020 International Quality Awards ticket
Book your 2020 International Quality Awards ticket
Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Risk-based thinking in ISO 9001
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
Quality Connect: your new collaborative platform
The CQI is proud to announce the upcoming launch of our brand-new platform, Quality Connect.
How will you celebrate World Quality Week 2021?
Between 8 and 12 November 2021 organisations across the globe will mark World Quality Week with events and celebrations within their businesses.
Meet the Fellow: Roxann Dawson
Roxann Dawson, Head of Quality at Network Rail, UK, talks to Daniel Moore about her recent success of achieving Fellowship status.
Back to normal or back to the future?
From a variety of positions, governments around the world are trying to kick-start their economies and recover from the constraints of lock-down. But return to what?