Search our content by date or relevance.

The importance of competency

Published: 31 Oct 2019

Malcolm Royer, CQP MCQI, Senior Quality Manager at Network Rail, explores what is meant by competency and why the term has become popular with businesses over the past two decades.

View content in full...

Managing health and safety as part of the quality management system

Published: 31 Oct 2019

Bob Marshall, CQP MCQI, Secretary of the CQI Yorkshire branch, explains how health and safety must be considered when determining the needs and expectations of interested parties and providing a suitable working environment.

View content in full...

Digital focus at 2019’s EOQ Congress

Published: 30 Oct 2019

Vincent Desmond, CEO at the CQI, discusses the highlights from this year’s European Organisation for Quality Congress (EOQ).

View content in full...

Deming SIG explores improvement in ISO 9001:2015

Published: 11 Oct 2019

Find out what happened at the latest Deming SIG event, which focused on providing an A3 structured approach to achieving improvement in organisations.

View content in full...

Air bag risk sparks Toyota recall

Published: 8 Oct 2019

Toyota is recalling 191,000 cars in North America and Japan due to air bags that may not inflate properly during a crash. We speak to three quality professionals for their perspective on the story.

View content in full...

Pages