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This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.
What is the impact of poor-quality data in the cloud and how can quality professionals mitigate this? Lead Auditor Prabin Litto takes a closer look.
Thank you to all our CQI Council candidates who participated in the elections and to all our members who voted. We had an overwhelming response which resulted in a very exciting election. Congratulations to those who have been elected.