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A View from the Top: Murray Hudson, Managing Director at Gratnells
Published: 7 Jun 2019
Former BBC Journalist, Murray Hudson, Managing Director at Gratnells, explains what quality means to him.
Meet the volunteer: Victoria Derbyshire
Published: 6 Jun 2019
Victoria Derbyshire, Apprentice Quality Professional at Nuvia, talks to the CQI about her volunteer work as Publications Lead and Secretary for the Nuclear Next Generation group
Meet CQI volunteer Mike Buss
Published: 5 Jun 2019
Mike Buss, Head of Quality at Taylor Woodrow, explains how he uses his time as a CQI volunteer to actively contribute to quality improvement across the construction industry.
Meet the Fellow
Published: 5 Jun 2019
John Addey, former Quality Manager at BAE Systems, talks about what being a Fellow of the CQI means to him and encourages young quality professionals to build and diversify their experience
Meet the volunteer
Published: 3 Jun 2019
This week we celebrate the important work volunteers accomplish across the world. Each day we will publish an interview with one of our own volunteers, so that you will get to know them and find out more about what they do to help the CQI excel in its mission.
How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
Published: 8 May 2019
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries.
The quality mentor
Published: 24 Apr 2019
Alicia Dimas talks to Angela Fumpson, Director and Founder at White Tiger Quality Management & Business Improvement and Chair of the CQI Avon Branch Committee, about her career, auditing and improvement
5 minutes with… Andrew Clark
Published: 19 Mar 2019
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
Customer loyalty and the role of the quality professional
Published: 14 Mar 2019
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
The importance of human behaviour in healthcare
Published: 19 Feb 2019
Hing-yu So, CQP FCQI, Services Director of Quality and Safety at New Territories East Cluster, Hong Kong Hospital Authority, explains how a focus on human interaction can improve patient safety.