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Eliminating the costs of poor quality
Published: 13 Oct 2020
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Strengthening customer relationships through quality assurance
Published: 12 Oct 2020
Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.
Setting and meeting KPI targets
Published: 8 Sep 2020
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Setting and applying SMART objectives
Published: 11 Aug 2020
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
CQI branch hosts webinar on membership grading
Published: 6 Aug 2020
Jane Wright, PCQI, Quality Director at Pharma Quality Services Ltd, discusses the latest webinar on CQI membership grades hosted by the CQI’s Derby and Nottingham branch.
The impact of Covid-19 on quality professionals
The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession.
Delivering training in the midst of Covid-19
Published: 11 May 2020
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.
Being a leader in health and safety
Published: 11 May 2020
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
Improving product reliability in manufacturing
Published: 28 Apr 2020
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.
Applying the Deming System of Profound Knowledge
Published: 16 Apr 2020
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.