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How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
Published: 8 May 2019
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries.
5 minutes with… Andrew Clark
Published: 19 Mar 2019
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
Customer loyalty and the role of the quality professional
Published: 14 Mar 2019
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
ISO 14001 – The green business’ standard
Published: 27 Feb 2019
Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals
BS 9009 – 2019 open for consultation
Published: 19 Feb 2019
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
Human factors in manufacturing – Part 2
Published: 20 Dec 2018
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation
Artificial Intelligence: A powerful tool for quality professionals
Published: 6 Dec 2018
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.
Sustaining stakeholder buy-in – Part 1
Published: 24 Oct 2018
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies