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The 2020 International Quality Awards: making the shift to a virtual event

In 2020 people and organisations around the globe were faced with unprecedented challenges. Most of us were left searching for processes and methods to help us navigate an ever-changing landscape, in both our personal and professional lives.
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Why sustainability is important in quality management

The term sustainability can have many different interpretations, especially in business. However, for the CQI, its meaning is simple. Companies with a sustainable approach meet their needs without compromising the needs of their customers, stakeholders or our planet.
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