This course provides fundamental skills for process design, standardisation, the capability to understand customer and stakeholder requirements and define standardised processes to deliver them.

This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

This course provides delegates with key skills in communicating, influencing and negotiating across a broad range of organisational contexts, including the capability to evaluate and improve both their own communications and those of others within their organisation.

CQI and IRCA Certified EMS Auditor Training courses will equip you to assess the conformance of organisations' environmental management systems to ISO 14001.

CQI and IRCA Certified ISMS Auditor Training courses will equip you with the knowledge and skills to assess organisations' information security management systems to ISO 27001.

CQI and IRCA's pharmaceutical auditor training is based around good manufacturing practice (GMP) and ICH Q10.

CQI and IRCA Certified QMS Auditor Training courses will equip you to assess the conformance and performance of an organisations' quality management systems.

CQI and IRCA Certified Social Systems Training courses equip you to assess an organisation's social management system dealing with employment issues and worker rights.