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Services quality vs manufacturing quality – how do you define quality in a service organisation?
Published: 2 Aug 2018
Sponsored article: Matt Tizzard explains why quality in services can be difficult to evaluate and shares some tools to help your business improve its quality culture.
ISO 45001:2018 explained
In March 2018, CQI published a report, ISO 45001:2018 – Understanding the International Standard, to help members develop their knowledge and understanding of the ISO 45001 – Occupational health and safety standard.
Meet the volunteer: Priyanka Viswanathan
Priyanka Viswanathan, Senior Engineering Auditor at Arm Ltd, talks about her experience as a CQI volunteer.
CQI Annual Report 2017
Read the annual report for the year ended 31 December 2017.
The relationship between improvement and reliability
Published: 6 Jul 2018
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.
From ineffective auditing to effective auditing
Published: 18 Jun 2018
Stephen Asbury talks about behaviours to avoid and tips to improve your auditing skills
CQI announces Catalyst Consulting as the latest category partner for the 2018 International Quality Awards
Published: 31 May 2018
We are delighted to welcome Catalyst Consulting as the latest category partner for the 2018 International Quality Awards
The shared struggle of capturing quality costs
Published: 11 May 2018
Robert Oakland, Partner at The Oakland Group, breaks down common challenges and how quality professionals can fuel fact-based decisions.
Sharing the power of knowledge
Published: 6 Apr 2018
ISO 9001:2015, the world’s leading quality management system standard, addresses the importance of knowledge in supporting quality.
The changing nature of quality
Published: 29 Nov 2017
E-Squared is sponsoring the Quality Professional of the Year Award in the CQI’s International Quality Awards. In this sponsored feature, David Key, managing director at E-Squared, answers what change means for the quality profession.