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A client-centric quality culture
Published: 16 Mar 2018
Arlene Ollano-Aguilar, BSc Eng, Six Sigma, IRCA-certified QMS Lead Auditor and Quality Manager for Faithful+Gould, member of the SNC-Lavalin Group, talks about how a quality approach can help a company improve its operations and adapt to clients’ demands.
Ensuring quality for the Thames Tideway Tunnel
Published: 26 Sep 2017
In this sponsored feature, Karen Young, head of quality at Tideway, explains how the whole organisation, from managers to clients, is committed to quality and how this affects their most recent project.
The cost of rework: Finding the key to improving productivity in construction
Published: 24 May 2017
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
IT project communication as a quality risk
Published: 14 Mar 2017
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry