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How quality adds billions to the UK's economy
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.
The nuclear industry's quality skills shortage
The CQI has identified an impending shortage of key quality skills in the nuclear industry.
Quality profession salary survey
Find out how much quality professionals earn, what their jobs look like and how their employers view them.
The 2020 International Quality Awards: making the shift to a virtual event
In 2020 people and organisations around the globe were faced with unprecedented challenges. Most of us were left searching for processes and methods to help us navigate an ever-changing landscape, in both our personal and professional lives.
Is your business creating customer value?
Every year the CQI celebrates World Quality Day to raise the profile of quality management and its important role in business and society.
Why sustainability is important in quality management
The term sustainability can have many different interpretations, especially in business. However, for the CQI, its meaning is simple. Companies with a sustainable approach meet their needs without compromising the needs of their customers, stakeholders or our planet. Sustainability is embedded in their corporate culture. It is part of their values. And it is supported by a robust quality management system.
An Interview with Professor Noriaki Kano
CQI Head of Profession Mike Turner, spoke to world-renowned TQM and quality management guru Professor Noriaki Kano.
Equality, Diversity and Inclusion - The CQI Journey
National Inclusion Week is the perfect time to update our members, staff, partners and stakeholders on our equality, diversity and inclusion (EDI) journey.
There’s a revolution in the air - implications of Covid-19
On 17 September, I spent a fascinating morning with a group of quality leaders from large complex organisations, discussing the impact and implications of Covid-19 and the challenge of disruptive change for quality management. Here are the highlights.