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The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards, – was also a finalist for the Digital Innovation Award, for its work on a smart app that provides more than 100 identity, citizenship and residency services. Here, we take a closer look at its innovative entry.
Richard Brett CQP MCQI, Vice Chair of the Audit SIG, recently retired after a long career with GSK, which included almost 20 years working as an auditor. Here, he reviews how auditing practice has changed, and what he learned during his career, and offers some advice for the next generation of auditors.
Digital transformation is a term increasingly used in everyday life. But how is it connected with quality management? Galina Robertsone, Quality Manager for the Baltics region at HAVI Logistics, explains.
Jonathan Bishop CQI FCQI, Head of Management Systems at Cellnex UK, outlines how auditing plays a key role in the effective integration of management systems.
Third UK government extension for the EU’s safety mark means businesses have more time to apply the new product safety marking.