Search our content by date or relevance.
Eliminating the costs of poor quality
Published: 13 Oct 2020
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Securing the TISAX label
Published: 12 Oct 2020
Raymond Mooney, PCQI, Business Development Manager at TÜV Nord, UK, outlines the requirements and advantages of the TISAX Standard for automotive businesses.
Strengthening customer relationships through quality assurance
Published: 12 Oct 2020
Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.
Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Setting and applying SMART objectives
Published: 11 Aug 2020
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
The demise of the management representative
Published: 6 Aug 2020
Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001.
Error-proofing production for medical devices
Published: 7 Jul 2020
Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.
Creating a 'mental health at work' plan
Published: 29 Jun 2020
Jennie Clark, CQP MCQI, Director of Elliem Consulting, UK, provides some advice and guidance to help employers improve the mental health and wellbeing of their staff.
The impact of Covid-19 on quality professionals
The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession.
CQI International Quality Awards – meet our 2019 Judges
Meet the 2019 International Quality Awards Judges.