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Equality, Diversity and Inclusion - The CQI Journey
National Inclusion Week is the perfect time to update our members, staff, partners and stakeholders on our equality, diversity and inclusion (EDI) journey.
The ISO survey of Management System Standard Certifications 2019
In September, the International Organization for Standardization (ISO) released the results of its annual survey of the number of valid certificates to ISO management system standards worldwide.
There’s a revolution in the air
On 17 September, I spent a fascinating morning with a group of quality leaders from large complex organisations, discussing the impact and implications of Covid-19 and the challenge of disruptive change for quality management. Here are the highlights.
Quality Connect
The CQI is proud to announce the launch of our brand-new interactive platform, Quality Connect.
United Kingdom Accreditation Service (UKAS) Update – September 2020
The CQI is a member of the United Kingdom Accreditation Service (UKAS). In essence, UKAS Members are the equivalent of its shareholders in a not-for-profit context. There are 19 UKAS Members including the UK government, professional bodies and trade associations.
Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Book your 2020 International Quality Awards ticket
Book your 2020 International Quality Awards ticket
Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Risk-based thinking in ISO 9001
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.