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The UK’s New Homes Quality Board ‘Code of Practice’: a closer look
The recently launched New Homes Quality Board, and the soon-to-be launched ombudsman, are a response to recommendations made in a 2016 report titled ‘More homes fewer complaints’. Upon closer inspection, however, the Code of Practice raises some concerns.

Proving the wider business benefits of food safety certification
Birkbeck research provides evidence of manufacturers seeing growth in sales and profitability as a result of achieving certification.

Air quality guidance aims to improve breathing space
Guidance designed to assess and improve indoor air quality has been published in the UK. Here, we find out more from two of the authors.

Risk management and risk appetite: a necessary balancing act
New guidance from the UK’s Engineering Council describes the role of professional engineers and technicians, including quality management professionals, in dealing with risk. Here, we speak to Estelle Clark CQP FCQI FRSA about the guidance, including the concept of ‘risk appetite’.

The future of quality: CQI’s recent survey reveals key insights
The CQI’s survey suggests that members are committed to helping businesses deliver their environmental, social and governance goals, as well as understanding the importance of developing skills and knowledge to keep up with digital transformation.

I’m an internal auditor, but I’m not sure if I’m auditing or inspecting
Andy Lau, an IRCA Registered Lead Auditor, poses some pertinent questions about the scope of internal audits and offers some tips on the right way to address them.

Using ISO 9001:2015 to raise quality in Myanmar’s construction sector
A study into the potential risks being taken by construction businesses in Myanmar demonstrates how they could improve quality and performance by implementing quality management systems.

Working together to shape the future of auditing
Jennie Clark CQP MCQI, Director of Elliem Consulting and Vice Chair of CQI’s new Audit Special Interest Group, says the recently formed group will work to enhance the status of auditors.

What are standards?
The CQI has been actively involved in the development of national and international standards for many years, and for CQI and IRCA members, standards form part of their ‘everyday working tools’.

The Standards Coordination Committee members
The Standards Coordination Committee is comprised of standards users, makers, thought leaders and management systems experts drawn from a variety of backgrounds and industries.