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Panelists Lee Major, Chris Achillea, Fiona Payne and Alex Woods at Quality Live 2024

Building strong quality cultures and capabilities in organisations

Published:

Advocacy and fostering strong relationships are essential for building and integrating quality capability throughout an organisation. Fiona Payne, Senior Quality Manager at CapGemini, Lee Major, Deputy Director, Quality and Regulatory Assurance Division at UKHSA and Chris Achillea, HSEQ Director at Sodexo share their insights on the integral role quality professionals can play in achieving a quality culture and embedding quality capabilities to drive organisational performance.

Quality Live 2025: Call for Speakers

Quality Live returns to London on Thursday 19 June 2025. We are offering you an opportunity to be part of our exciting conference. Submit your proposals for content suggestions. 

Where should your AI efforts begin?

Published: 16 Oct 2024

Technology consultant Dr Jeffrey Funk considers the rise of generative artificial intelligence and how it can benefit the quality profession.

Group of colleagues talking and smiling in a meeting

Championing a quality culture

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Implementing an organisation-wide quality culture requires strong leadership with a clear vision, employee engagement and an openness to embracing technology. In the first of two blogs, Mitchell Reed CQP MCQI, Quality Manager, CloudNC, explores how organisations can champion a quality culture to improve, drive innovation and secure a competitive advantage.

Quality systems and sustainability

Better by design

Published: 8 Oct 2024

Quality systems not only make good sense for a successful business, they are increasingly important in ensuring a fairer and cleaner world, says senior auditor Pedro Mejias.

Nassar Almahfadi, QHSE Lead Auditor and Regional Manager of Quality Systems in HSA Group

Setting a precedent in Yemen

Published: 1 Oct 2024

Nassar Almahfadi, QHSE Lead Auditor and Regional Manager of Quality Systems in HSA Group, recently broke new ground when becoming the first IRCA-certified auditor in Yemen. Learn more about his quality journey.

Business continuity plan to assist in building a quality culture

Metrics motivate performance and behaviours

Published: 30 Sep 2024

How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI