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Calibration – that's what you need
Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI
Elevating the customer experience
In a crowded market, how can quality professionals ensure their brand stands out? Susan Samaroo CQP MCQI explains the benefits of a ‘surprise and delight’ approach.
Navigating the complexities of compliance, performance and quality
Today – in a highly regulated market – compliance alone does not distinguish you from your competitors. Organisations must go beyond compliance to achieve performance. Willy Vandenbrande has led a successful career in quality management for over 35 years – first as a quality manager and later as a consultant. He shares his thoughts and insights on the historically complex relationship between compliance and quality.
Preventing workplace injuries with hazard identifcation
IRCA Principal Auditor Ravindiran Gurusamy outlines a methodology that can be used to identify and prevent health and safety hazards in the workplace.
A tactical manoeuvre
After 23 years in the services, transitioning away from a military career could have been a daunting prospect. Here, Lead Auditor Daniel Davidson explains how he went on to forge a career in quality and compliance.
Advancing quality management through collaborative engagement
Dave Smith, Chair of the CQI Council reflects on the CQI’s first new look CQI Council meeting. Bringing together elected CQI members and external stakeholders, the Council discussed critical priorities from positioning quality management as a strategic tool to developing a quality management culture and capability.
Quality Careers Week
From 23-26 September we brought you a week of insightful career-focused webinars. The programme of interactive sessions were delivered by expert speakers, designed to support your journey as a quality professional.
You can catch up on all of the sessions here.
How will you celebrate World Quality Week 2024?
From 11 to 15 November, organisations worldwide will unite to celebrate World Quality Week 2024. We’re eager to hear how you or your organisation intends to highlight the theme ‘Quality: from compliance to performance’ during this impactful week.
Complete the form below and share your plans and thoughts on transitioning from compliance to performance, enhancing productivity, and building a culture of quality.
Seeing the wider picture
As part of a series of articles on different quality qualifications, Weronika Stepien, a Business Development Executive at Haughton Design, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship, studying with Six Pillars Consulting.
Leveraging GenAI for quality engineering
Dave Colwell, Vice President of Artificial Intelligence and Machine Learning at Tricentis, explores how generative artificial intelligence can be used to support quality in software development.