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Asset management at the heart of quality patient care
The Covid-19 pandemic has reinforced the central role played by the UK’s National Health Service (NHS). Here Nick Grout, Asset Manager for the University Hospital Southampton NHS Foundation Trust UK, examines the vital role played by asset management in ensuring the highest quality in patient care.

Accelerating telehealth with ISO 13131:2021
The use of online healthcare accelerated drastically during the pandemic and ISO 13131 was updated last year to regulate standards. We speak to John Sweeney, CEO of Health Care Informed, about the need for the updated standard.

ISO/IEC 27001 – the old and the new
Gary Hibberd, fellow of the Chartered Institute of Information Security, examines the changes to ISO/IEC 27002:2022 and the impact of the ‘upgrade’ for quality professionals working with ISO/IEC 27001:2013.

Values are key to ‘doing the right thing’
CQI CEO, Vince Desmond, looks at recent quality failures to explore the growing relevance of this year’s World Quality Week theme, ‘Quality conscience: Doing the right thing’.

CQI announces theme for World Quality Week 2022
‘Quality conscience: Doing the right thing’ to be the focus for CQI’s World Quality Week 2022.

Do you know an accidental quality manager?
Sandy Domingos-Shipley CQP MCQI, ISO Certified Auditor and Managing Director at The Systems Link, discusses the importance of supporting quality managers, and the positive benefits this can have for organisations.

Wabtec joins the CQI’s corporate partner programme
We are proud to announce Wabtec as corporate partners of the CQI.

Maintaining food quality standards while reducing waste
UK-based supermarket chain Morrisons is scrapping use-by dates on 90% of its own-brand milk, with the aim of reducing milk waste dramatically. How does such a move impact on quality standards?

A risk-based approach to product safety?
The UK Government is undertaking a major review of product safety legislation. Here, we assess some of the key findings from its consultation so far.

Taking the right action
Andy Lau, an IRCA Registered Lead Auditor, examines why implementing the right corrective action is more important than simply being seen to take action.