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Reframing perceptions of the quality profession and its business
In the CQI’s recent Workforce Insight research, fewer than two in five working respondents said they felt highly valued by other teams, departments and employees in their organisations. Could the key to raising that number lie in changing the perception of quality? Quality systems and assurance professional Ryan Renard CQP MCQI makes the case.

Preventing food fraud
Both the EU and UN describe the current climate as a global food crisis and warn of ‘serious risk’. It is imperative, therefore, that we maintain vigilance to prevent food fraud, says Forbes Fyfe, Agriculture Supply Chain Technical Account Manager at global assurance specialist LRQA.

An overview of risk management
Bob Hughes CQP FCQI, Director of Temple QMS, highlights how proper risk management enhances the work of the quality profession, outlining the benefits of an effective risk review of a management system.
Common sense when auditing a micro organisation
Auditors are trained to audit large organisations with complex structures, but auditing micro organisations may need a rather different approach. IRCA Technical Assessor Horacio Martirena, Director of M&A Consultores in Argentina, gives a scenario of how common sense can be applied in such a situation.


Baltic Exchange: A move to Quality 4.0
An in-depth look into how governance, assurance and improvement activities were enhanced through the implementation of Quality 4.0 at maritime and freight market information provider, the Baltic Exchange.
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Is a scoring system needed in ISO 9001?
Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond in achieving their certification.