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24 hours (indicative)
Managing Management Systems
This course provides the practical skills that enable delegates to work with an organisation and other quality professionals to support the development of management systems and associated management processes using a process based approach, risk based thinking and PDCA in a systems context.
24 hours (indicative)
Managing Problem Solving
This course provides practical skills development of the fundamental tools, techniques and structured methodologies for problem solving and the capability to lead a problem solving team in the application of the key tools and development of robust and sustainable solutions.
16 hours (indicative)
Introduction to Problem Solving
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.
16 hours (indicative)
Introduction to Process Design
This course provides fundamental skills for process design, standardisation, the capability to understand customer and stakeholder requirements and define standardised processes to deliver them.
16 hours (indicative)
Introduction to Product and Service Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.
8 hours (indicative)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.
8 hours (indicative)
Introduction to Management Systems
This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction.
CQI and IRCA Members' Area
Attention
7 hours (indicative)
Pharmaceutical GMP Foundation course
CQI and IRCA's pharmaceutical auditor training is based around good manufacturing practice (GMP) and ICH Q10.
8 hours
ISO/IEC 27001:2022 Foundation (Information Security Management Systems)
This course aims to provide learners who have an existing, basic knowledge of, or experience in, information security management with an understanding of the management systems approach and the requirements of ISO/IEC 27001, and to provide a basis for learners who wish to go on to complete CQI and IRCA Certified ISMS Auditor Training courses.