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Course code
PT203
Course code
Duration

24 hours (indicative)

Category Quality
Level Practitioner
Scheme(s)

​Managing Management Systems

This course provides the practical skills that enable delegates to work with an organisation and other quality professionals to support the development of management systems and associated management processes using a process based approach, risk based thinking and PDCA in a systems context.

Course code
PT205
Course code
Duration

24 hours (indicative)

Category Quality
Level Practitioner
Scheme(s)

​Managing Problem Solving

This course provides practical skills development of the fundamental tools, techniques and structured methodologies for problem solving and the capability to lead a problem solving team in the application of the key tools and development of robust and sustainable solutions.

Course code
FD102
Course code
Duration

16 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Problem Solving

This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.

Course code
FD106
Course code
Duration

16 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Process Design

This course provides fundamental skills for process design, standardisation, the capability to understand customer and stakeholder requirements and define standardised processes to deliver them.

Course code
FD105
Course code
Duration

16 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Product and Service Management

This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

Course code
FD104
Course code
Duration

8 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Change Management

This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

Course code
FD107
Course code
Duration

8 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Management Systems

This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction.

Course code
FD124
Course code
Duration

7 hours (indicative)

Category Auditing
Level Foundation
Scheme(s)
Pharmaceutical

​Pharmaceutical GMP Foundation course

CQI and IRCA's pharmaceutical auditor training is based around good manufacturing practice (GMP) and ICH Q10.

Course code
FD134
Course code
Duration

8 hours

Category Auditing
Level Foundation
Scheme(s)
Information security

ISO/IEC 27001:2022 Foundation (Information Security Management Systems)

This course aims to provide learners who have an existing, basic knowledge of, or experience in, information security management with an understanding of the management systems approach and the requirements of ISO/IEC 27001, and to provide a basis for learners who wish to go on to complete CQI and IRCA Certified ISMS Auditor Training courses.