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An overview of risk management
Bob Hughes CQP FCQI, Director of Temple QMS, highlights how proper risk management enhances the work of the quality profession, outlining the benefits of an effective risk review of a management system.
Common sense when auditing a micro organisation
Auditors are trained to audit large organisations with complex structures, but auditing micro organisations may need a rather different approach. IRCA Technical Assessor Horacio Martirena, Director of M&A Consultores in Argentina, gives a scenario of how common sense can be applied in such a situation.


Baltic Exchange: A move to Quality 4.0
An in-depth look into how governance, assurance and improvement activities were enhanced through the implementation of Quality 4.0 at maritime and freight market information provider, the Baltic Exchange.
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Is a scoring system needed in ISO 9001?
Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond in achieving their certification.

Is conformity assessment a quality process?
Is the certification of quality management systems a quality process? Paul Simpson CQP FCQI takes a closer look.